Sound Polite, Professional and Helpful at Work

Everybody knows it's important to say 'Please' and 'Thank you' to sound more polite in English. But do you still worry that you don't sound professional or polite enough? Then take a look at these tips that will help you in any Professional situation when you need to speak in English.

1. Don't say "Sorry this is late," say, "Thanks for your patience."

You will have more impact if you use positive language.

2. Don't say "I don't know" when your boss asks you a question, say, "I'll find out."

They will respect and trust you more.

3. Replace "but" with "and" when you're giving feedback.

"Since the word 'but' is negative, people take it as criticism or correcting their actions. If you use the word 'and,' it feels more like constructive feedback.

See the difference with: 'Great presentation today, but next time be sure to touch on a safety topic,' versus, 'Great presentation today, and next time be sure to touch on a safety topic.'"

4. If you're a manager, when introducing members of your team, say, "We work together," and not, "They work for me."

It shows that you are part of the team and not above them

5. If you're confused about something in a meeting or an email, ask, "Am I correct in understanding that..."

It shows that you are listening and at the same time, you can get clarification

6. Don't use the words "easy" and "hard" at work, and instead use "straightforward" and "challenging."

It sounds a lot more professional and positive.

7. And if, like me, you're always forgetting the names of people you meet at work, greet everyone with, "It's nice to see you."

This works both if you have met before and if you haven't. It has saved me from embarrassment many times!

Do you have any more tips?